Industry: Food & Beverage
Rapid recovery of a failed HMI system and identification of broader asset risk within aging equipment.
Following routine maintenance, a production line failed to restart due to an unresponsive HMI.
Immediate production downtime
Loss of HMI project file
Aging system with unsupported components
No critical spares available on site
Conducted immediate remote diagnostics via video call
Identified loss of HMI project as root cause
Restored system using previously secured backup
Assessed broader risks across the aging control system
Rapid restoration of production with minimal downtime
Avoided extended outage due to backup availability
Identified critical long-term risks within the system
Provided a clear path toward proactive asset management
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